Question 1

What services does Curv Vision offer?

Accepted Answer

We offer end-to-end web development services including custom website development, e-commerce development, Shopify store & app development, custom SaaS platforms, API development, and ongoing maintenance & performance optimization.

Question 2

How long does a typical project take?

Accepted Answer

Project timelines vary based on scope. A simple website takes 2–4 weeks, an e-commerce store 4–8 weeks, and a custom SaaS or Shopify app 8–16 weeks. We provide a detailed timeline after understanding your requirements.

Question 3

Do you work with international clients?

Accepted Answer

Yes! We are a remote-first studio and serve clients worldwide. We collaborate across time zones and communicate via email, Slack, or video calls — whichever works best for you.

Question 4

What is your response time?

Accepted Answer

We respond to all enquiries within 24 hours. During active projects, our team is available during business hours and critical issues are addressed within a few hours.

Question 5

Can you build a custom Shopify app for my store?

Accepted Answer

Absolutely. We build private and public Shopify apps using the latest Shopify APIs (Admin API, Storefront API, App Bridge). Our Recora app is a live example of our Shopify expertise available on the Shopify App Store.

Question 6

Can you migrate my existing store to Shopify?

Accepted Answer

Yes, we handle full store migrations from platforms like WooCommerce, Magento, BigCommerce, and others to Shopify. This includes migrating products, customers, orders, and SEO redirects.

Question 7

Do you customise existing Shopify themes?

Accepted Answer

Yes. We can customise any Shopify theme — including modifying layouts, adding custom sections, improving page speed, and creating a unique design that matches your brand.

Question 8

How does your pricing work?

Accepted Answer

We offer both fixed-price and retainer-based pricing depending on the project type. Fixed-price works well for well-defined projects; retainers suit ongoing development needs. Visit our Pricing page for detailed plans.

Question 9

What payment methods do you accept?

Accepted Answer

We accept bank transfers, PayPal, and Stripe payments. For international clients we typically invoice in USD. A deposit (usually 50%) is required before work begins, with the balance due on delivery.

Question 10

Do you offer refunds?

Accepted Answer

We do not offer refunds on completed work, but we stand behind our quality. If deliverables do not match the agreed scope, we will revise them at no extra cost. All terms are outlined clearly in our project contracts.

Question 11

What does your development process look like?

Accepted Answer

Our process: (1) Discovery call & requirements gathering, (2) Proposal & contract, (3) Design & prototyping, (4) Development with regular updates, (5) Testing & QA, (6) Launch, (7) Post-launch support.

Question 12

Will I own the source code after the project?

Accepted Answer

Yes. Upon full payment, all source code and assets produced for your project are fully owned by you. We transfer all repositories and credentials at project completion.

Question 13

Do you provide post-launch maintenance?

Accepted Answer

Yes. We offer monthly maintenance retainers covering security updates, bug fixes, performance monitoring, and minor feature additions. Ask us about our Maintenance & Support plans.

Question 14

Can I sign an NDA before sharing project details?

Accepted Answer

Absolutely. We are happy to sign a mutual NDA before any project discussions. Just mention it when you reach out via our contact form.

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